Refund policy
Return & Refund Policy
At Vantetlli, every purchase is a digital artwork created for instant access. Because our products are delivered digitally and can be downloaded immediately after purchase, all sales are final.
Refunds
We do not offer refunds, returns, or exchanges for digital downloads once the order has been completed.
If you experience any of the following issues, we're happy to help:
- You didn't receive your download email.
- Your download link isn't working.
- Your files are damaged or incomplete.
- You received the wrong file.
Simply contact us, and we'll make sure you receive the correct artwork as quickly as possible.
Accidental Purchases
If you believe your purchase was made by mistake, please contact us before downloading the files. We review these requests on a case-by-case basis.
Need Assistance?
Our goal is for every collector to enjoy a seamless experience. If you have any questions or need help accessing your artwork, don't hesitate to reach out to us at vanetlliatetlier@gmail.com
Thank you for supporting independent digital art.